AutoQuote3D Terms and Conditions

Last Updated: 2025-06-20
Effective Date: 2024-10-01

Introduction

GETT3D Software Solutions Corp. ("GETT3D", "we", or "us") provides you ("you") the end user a service for automation of quoting and customizing 3D prints as well as 3D printing order flow (the "AutoQuote3D Service"). AutoQuote3D Service is accessible by you and the users of your Web Site through an AutoQuote3D Widget ("Widget") that you must install on your Web Site. A Widget is a small software module operating within or connecting to the AutoQuote3D environment and appearing on a Web Site of your designation, which provides you and your customers with a customer facing quoting service.

Acceptance of Terms

By accessing or using the AutoQuote3D Service, you agree to comply with and be bound by these terms and conditions ("Terms"). If you do not agree to these Terms, you should not use the AutoQuote3D Service.

Use of Service

  • License: Subject to these Terms, GETT3D grants you a non-exclusive, non-transferable, revocable license to use the AutoQuote3D Service, including the Widget, for your internal business purposes.
  • Prohibited Uses: You may not use the AutoQuote3D Service for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

Widget Installation

  • Requirements: You are responsible for properly installing the Widget on your Web Site according to the instructions provided by GETT3D.
  • Maintenance: You are responsible for maintaining the Widget and ensuring that it operates correctly on your Web Site.

Intellectual Property

  • Ownership: All intellectual property rights in the AutoQuote3D Service, including the Widget, are owned by GETT3D.
  • Restrictions: You may not copy, modify, distribute, sell, or lease any part of the AutoQuote3D Service or the Widget, nor may you reverse engineer or attempt to extract the source code of that software.

Privacy Policy

Your use of the AutoQuote3D Service is also governed by our Privacy Policy.

GETT3D Software Solutions Corp. o/a AutoQuote3D ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our AutoQuote3D software service (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, billing information, and company name, provided when you register for the Service or communicate with us.
  • Usage Data: Information about how you interact with the Service, such as IP address, browser type, operating system, access times, and pages viewed.
  • Customer Data: Data you or your users provide to us while using the Service, which may include uploaded files, configurations, and other information entered into the platform.
  • Payment Information: Details required to process transactions, such as credit card or payment account details. Payment processing is conducted via third-party providers and subject to their privacy policies.

How We Use Your Information

We use the collected data to:

  • Provide, operate, and maintain the Service;
  • Process transactions and send invoices or payment confirmations;
  • Communicate with you regarding updates, promotions, or service-related announcements;
  • Analyze usage to improve functionality and user experience;
  • Ensure security, detect fraud, and comply with legal obligations.

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing the Service, such as payment processors, hosting providers, and analytics services.
  • Legal Authorities: If required by law or if we believe disclosure is necessary to protect our rights, comply with legal processes, or address security concerns.
  • Affiliates: Entities within our corporate group to support operations.

We do not sell or rent your personal information to third parties.

Data Retention and Security

  • Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
  • Data Security: We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your data:

  • Access and Correction: You may access or correct your information through your account or by contacting us.
  • Data Deletion: You may request the deletion of your personal information, subject to our retention obligations.
  • Opt-Out: You may opt out of promotional communications by following the unsubscribe instructions provided.

International Data Transfers

If you access the Service outside of Canada/United States of America, your data may be transferred to and processed in Canada/United States of America where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to such transfers.

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided personal information, we will delete it.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website with an updated "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

Disclaimer of Warranties

The AutoQuote3D Service is provided "as is" and "as available" without any warranties of any kind, whether express or implied. GETT3D does not guarantee that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability & Indemnity

Under no circumstances will GETT3D be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, revenues, data, usage, goodwill, or other intangible losses. This includes situations such as:

  • Your ability or inability to access or use the Service;
  • Actions or content from third parties while using the Service;
  • Content obtained from the Service; or
  • Unauthorized access, use, or alteration of your transmissions or content.

Regardless of the circumstances, AutoQuote3D’s liability is capped at the total amount you paid within the last 12 months. We’re committed to providing a great experience, but we want to make sure you’re aware of the limits of our liability to keep things clear and transparent.

Service Limitations

We strive to make our Service available 24 hours a day, 7 days a week, using commercially reasonable efforts to ensure you can rely on it whenever you need it. While we work hard to maintain accessibility, we cannot guarantee uninterrupted availability and may not always be able to provide maintenance, technical support, or updates unless these are included in your selected plan.

Whenever possible, we aim to provide at least 24 hours' notice for any scheduled downtime to minimize disruptions. If your use of the Service negatively impacts its performance for other customers or breaches our Terms, we may need to temporarily suspend or terminate account access to maintain a smooth experience for everyone.

Our goal is always to support your business effectively, and we appreciate your understanding and cooperation as we work to offer reliable, efficient service.

Payment and Subscription

1. Subscription Period

The subscription period ("Subscription Period") for Accounts may be yearly or monthly. The Subscription Period begins at the time of Account registration and authorization of payment.

2. Subscription Fees

All Accounts incur fees ("Subscription Fees") based on the terms chosen by the user. The Account terms used to calculate Subscription Fees may include factors such as the maximum number of monthly quotes, business features and options, the number of users, service response times, and other Account Limits. Detailed pricing information can be found: https://autoquote3d.com/#pricing

Subscription Fees are non-refundable, regardless of usage levels or whether the account is discontinued during the Subscription Period. Payments are charged in advance, either monthly or annually, based on the chosen payment plan, on the day of Account signup.

3. Subscription Payment Processing

Payments are processed through third-party Payment Processor Stripe. AutoQuote3D is not responsible for any actions or omissions by these third parties. By providing payment details, users authorize AutoQuote3D or its Payment Processors to charge their credit card for all applicable fees, including subsequent renewals, until the Account is terminated.

If payment cannot be processed or is delayed, AutoQuote3D reserves the right to suspend or terminate account access and these Terms and Conditions.

Annual Pre-Paid Plans: A one-time Plan Upgrade Fee will be charged to cover the cost difference between the monthly pre-paid plan and Upgraded Fees for the unused portion of the Subscription Period. By using the service, users authorize AutoQuote3D or its Payment Processors to charge their credit card for accrued Plan Upgrade Fees on the monthly billing day.

4. Automatic Renewal

Subscriptions automatically renew at the end of the Subscription Period for the same duration specified in the initial purchase invoice. Renewal fees will be based on the higher of:

  • The initial Subscription Fee; or
  • The new current rate for your tier level (adjusted fee)

5. Fee Adjustments and Changes

All Subscription Fees are subject to change. 30 day notice will be provided for new rates which will be applied automatically on your automatic renewal date.

6. Renewals and Cancellations

To ensure uninterrupted service, subscriptions automatically renew unless canceled by the end of the current Subscription Period. Payment for renewals will be charged to the credit card provided at registration without additional notice. Monthly subscriptions will renew at the applicable rate for the subsequent month, and yearly subscriptions will follow the same renewal process.

7. Termination

Your access to the AutoQuote3D Service and Widget remains active until the end of the Subscription Period unless terminated earlier. These Terms may change when a new version is posted on the AutoQuote3D website. You will be notified, and the updated Terms will apply unless you cancel your account within 30 days.

AutoQuote3D may terminate your account:

  • At the end of your Subscription Period;
  • At any time with cause in violating our terms of service, without notice;
  • Without cause during the Subscription Period, with a pro rated refund of your Subscription Fee.

8. Change in Pricing Tier

Occasionally, features of Accounts or their prices may change. If there’s a price increase or a significant reduction in features for your subscribed Account, you’ll be notified at least 30 days in advance, and the changes will only apply to future renewals of your Subscription.

9. Upgrades and Downgrades

  • Account Upgrades: Accounts can be upgraded at any time by providing written notice to AutoQuote3D’s official email address at which time the difference between the subscription plans will be charged and the new upgraded account functions activated.
  • Account Downgrades: Accounts can be downgraded by written notice to AutoQuote3D’s official email address. Differences in cost of plan tiers will not be refunded but will be kept as credit for future renewals. Downgrades may result in loss of data, features, or account capacity.

10. Additional Options and Custom Functionality

AutoQuote3D may provide optional modules or features to enhance service functionality or custom requirements. These offerings are optional and maybe be opted in to by agreement separate from Subscription Fees and subject to these Terms and Conditions unless otherwise stated.

11. Requirements to Use AutoQuote3D Services

To access AutoQuote3D Services, users need a compatible computer or mobile device with reliable internet connectivity. Usage of wireless data plans may incur additional charges from mobile carriers, which are solely the user's responsibility. Users are also responsible for maintaining all equipment and third-party services required for access.

12. Usage Restrictions

Accounts are for individual or single company use only and may not be resold or shared. AutoQuote3D reserves the right to suspend or terminate accounts found in violation of these Terms and Conditions.

To cancel your subscription, submit a written request on your company's letterhead to AutoQuote3D’s designated contact email. Cancellation requests must be submitted before the last 30 days of the current Subscription Term to avoid automatic renewal. Any unpaid fees due until the Subscription Term ends remain payable, and refunds will not be provided for unused service time. You may continue using the service until the expiration of the paid period. If not canceled, the Subscription Term will automatically extend for 12 months for annual users or 30 days for monthly users following the initial or subsequent term.

Licensing

AutoQuote3D grants you a revocable, limited, non-transferable, and non-exclusive license to:

  • Use the Widget to access and use the AutoQuote3D Service for your own purposes;
  • Access and use the AutoQuote3D Service;
  • Install the Widget on devices you own or control.

All ownership rights, including patents, copyrights, trademarks, trade secrets, and source code, remain with AutoQuote3D. Updates to the Service or Widget are governed by these Terms and Conditions.

To comply with these Terms, you agree:

  • To adhere to local laws when downloading, installing, or using the Widget and Service;
  • To ensure proper consent and rights when accessing third-party systems or networks or storing data on AutoQuote3D's systems.

The following activities are prohibited:

  • Sharing, reselling, or otherwise commercializing the AutoQuote3D Service;
  • Modifying, hacking, or attempting unauthorized access;
  • Using the Service to infringe on privacy or intellectual property rights;
  • Posting or storing malicious, unlawful, or discriminatory content;
  • Reverse-engineering or attempting to access the source code;

By adhering to these guidelines, we can ensure a secure and effective experience for everyone.

Uploaded Content and Data

As the user of the AutoQuote3D Service, you are solely responsible for all information, data, or materials uploaded, posted, or stored within the platform ("Content"). AutoQuote3D does not assume any responsibility for this Content. You confirm that you possess the necessary rights to provide this license, and you accept responsibility for any loss or irrecoverable Content during your use of the Service.

Users and their customers are prohibited from uploading or sharing content that is protected by intellectual property rights unless explicit permission has been obtained from the rights owner. AutoQuote3D does not allow Submissions containing hate speech, explicit sexual material, exploitative content, abuse, fraudulent activity, or anything deemed offensive. Additionally, content resembling weapons or weapon accessories, unless they are nonfunctioning miniatures, is strictly forbidden.

It is the user's responsibility to ensure that all Submissions are lawful, reliable, and appropriate. Websites associated with the Service must have Terms and Conditions that prohibit customers from uploading content that infringes intellectual property rights or violates applicable laws.

Users agree to assume responsibility for and cover any royalties, fees, damages, or costs resulting from Submissions made by themselves or their customers. This ensures adherence to AutoQuote3D’s guidelines and maintains a secure and respectful environment for all users.

Ensuring the accuracy of your website’s data—including sales tax calculations, product pricing, descriptions, shipping charges, contact information, and payment processing—is solely your responsibility. AutoQuote3D is not liable for any inaccuracies or related damages. It is your duty to back up essential data, as AutoQuote3D may not retain copies of files or documents shared through the Service.

Confidentiality & Dispute Resolution

You agree to protect AutoQuote3D and its team from any claims, liabilities, losses, or damages, including reasonable attorney fees, resulting from violations of these Terms or third-party rights, including intellectual property rights, by either you or your customers. This ensures mutual accountability for actions taken while using the Service and upholding the integrity of these Terms.

Confidential Information encompasses all confidential or proprietary information and documentation belonging to either party, whether labeled as such or not. However, it does not include information that becomes generally known through no breach of confidentiality, information already known to the receiving party at the time of disclosure, information lawfully obtained from a third party not under confidentiality obligations, or information disclosed due to legal, regulatory, or court requirements after proper notice.

Both you and AutoQuote3D commit to keeping each other's Confidential Information secure, using it solely to fulfill duties and rights outlined in these Terms. Unauthorized disclosure to third parties is prohibited unless permitted by prior written consent, except for authorized employees or agents with a genuine need to know. Each party must safeguard the other’s Confidential Information as carefully as its own, employing at least reasonable measures to prevent unauthorized use or disclosure. This mutual approach fosters trust and ensures protection of sensitive information.

If any part of this Provision is found to be illegal or unenforceable, that specific part will be removed, and the remainder of the Provision will remain fully valid and enforceable.

This Provision will continue to apply even after the termination of these Terms or your use of the Widget and the AutoQuote3D Services. Additionally, if the Company makes any changes to this Provision (apart from modifications to the Notice Address), you may reject such changes and require the Company to follow the original terms of this Provision in the event of a Dispute.

AutoQuote3D reserves the right to modify the Service or these Terms and Conditions at any time. Any updates to the Terms and Conditions will take effect 15 days after being posted on the website and will not impact transactions completed before the posting date. It is recommended that you regularly review the Terms and Conditions on the website to stay informed of any changes governing the AutoQuote3D Service.

Except where stated otherwise, any disputes between you and AutoQuote3D will be resolved exclusively through binding arbitration conducted in Toronto, Ontario, Canada. By agreeing to arbitration, you waive your right to litigate claims in court, including participating in class actions. Arbitration serves as a replacement for court proceedings and jury trials, with the arbitrator authorized to award the same damages and relief that would be available in a court.

Before initiating arbitration, you are required to provide AutoQuote3D with the opportunity to address and resolve the Dispute. To do so, you must email a written notice to AutoQuote3D at [email protected], including your name, address, a detailed description of your Claim, and the specific relief you are seeking. If AutoQuote3D does not resolve the Dispute within 45 days of receiving your notification, you may then proceed with arbitration.

This Provision will continue to be effective even if these Terms are terminated or if you stop using the Widget and AutoQuote3D Services. If the Company makes any changes to this Provision—except for modifications to the Notice Address—you may reject those changes and require the Company to follow the original terms of this Provision if a Dispute arises between us. This ensures consistency and fairness in handling any potential disagreements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.

Termination

GETT3D reserves the right to terminate or suspend your access to the AutoQuote3D Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.

Severability

If any part of this Provision, except the Class Action Waiver clause, is deemed illegal or unenforceable, it will be removed, and the rest of the Provision will remain valid. If the Class Action Waiver clause itself is unenforceable, the entire Provision becomes invalid, and disputes will be settled in court.

Continuation

This Provision will remain effective even after termination of these Terms or your use of the AutoQuote3D Services. If the Company changes this Provision, except for the Notice Address, you may reject those changes and require adherence to the original language in the event of a dispute.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Information

If you have any questions about these Terms, please contact us at:

GETT3D Software Solutions Corp.
[email protected]